When will I receive my art purchase?
All unframed prints will be packaged and shipped within 7-10 business days from the time of purchase, but usually much sooner! For framed art, please allow 2-3 weeks until shipment. Small to medium sized framed pieces will ship via FedEx Ground within the U.S. Large and oversized framed pieces will be delivered via a FedEx freight service, which takes a few extra days. Please note: FedEx cannot deliver to P.O. boxes nor on US Bank holidays. If you would like to request special or rushed delivery, please email us at firstname.lastname@example.org
Do you ship worldwide?
We are able to ship our art work internationally. All framed pieces are only able to be shipped within the continental U.S. at this time.
What is your return policy?
Because each piece of art is created specially for you, all sales are final. We have a non-returnable and non-refundable policy. Though extremely unlikely, if you received the wrong order or your art was damaged in transit please contact us and we will happily replace for no additional charge!
What does your framing include?
-Wooden frame moldings
-UV-shielding plexiglass, which protects against about 89% of UV rays and 92% of light transmission
-Archival acid-free foam core backing
-Protective paperback finish
-Wall bumpers -Hanging hardware + nails -Hanging and care instructions
-Each frame arrives wrapped in kraft paper
Will my print be signed and/or editioned?
All print sizes above 11x14” are signed and editioned. Refer to the dropdown menu when selecting your art to see the edition numbers at various sizes.
What if my order is lost in transit?
Though highly unlikely, if by chance a package is lost in transit we are happy to work with you to resolve the issue but we kindly ask that you report it to the carrier FedEx before reaching out to us. We provide unique tracking information to you once the artworks are en route!
Do you make custom print sizes?
Definitely! We are available to create custom prints of photographs offered in our online gallery collections. Please email us with the photograph title and custom size you would like, and we can come up with a special solution for your project.
This is a gift! Do you include pricing in the packaging?
We do not include price, receipts, or invoices within any of our shipments. If you would like to include a handwritten note within your order, please email us right away with your message and we’ll ensure a n extra special delivery :)
Do you donate art work for charity!
Yes! We love to partner with select non-profits and charity auction events when we can. Please drop us a line and let us know about your organization and good cause.